Trimax is a leading commercial mowing company, headquartered in New Zealand and operating globally across Australia, the United States and Great Britain. With over 200 employees, Trimax designs, manufactures, and maintains mowing solutions trusted for productivity, durability, and long-term commercial use.
As Trimax scaled internationally, they faced a major challenge: delivering a consistent customer experience across disparate systems and siloed processes.
Trimax was running critical operations on several legacy platforms that weren’t integrated. This created:
Avidly APAC worked closely with Trimax to design and deliver a single
HubSpot platform that would support long-term growth. The project included:
Once live, Trimax saw significant improvements across customer experience and internal efficiency:
"The implementation has streamlined workflows, improved access to customer data, and empowered us to communicate better across teams. We now deliver more efficient and personalised interactions with our customers"